Funeral service charges for January 2020 – December 2021
I appreciate that this may not be the time that many of you will want to have to trawl through these details. However price transparency is important, and some from outside this very rewarding and fascinating industry have the power to force us to put you in this situation.
Please collect your thoughts. Take your time! And have a look below. (If its just too much, please call and we can talk about it instead!) If you do feel like comparing prices, we do not hide any charges. Many will not be as open.
This includes quite a lot of items that other funeral providers will charge you extra for. Please have a read through, and then compare our prices. At first glance our professional fee will look higher than some. But then we won’t charge you £50 to go and collect the cremated remains from the crematorium, and another £10 per month to store then for you. We also do not charge you if your service inadvertently runs on a little longer than anticipated. We definitely don’t charge you the £200+ if the service is held in a place of worship or hotel venue, as some funeral providers will do. Altogether just these items could save you many hundreds of pounds.
Our professional fee.
Included in this we will sit with you, either at your house or at any of our offices. We will take a detailed record of the funeral wishes you have, or even better as left by the deceased.
We will discuss the needs of the wider family, including a suitable date for the service and Committal, and then of course the date and time. We will speak with your chosen Minister or Officiant for the service. We will give consideration to the number of mourners attending, including seating and distancing. Also we will cover the use of current technology to help include those who are unable to attend for any reason.
We will discuss musical content, hymns and any readings. The Eulogy to be given and discuss with you who might be the best person to deliver this. We will help with rehearsal options including at the venue itself, and we will be present to guide and encourage the speaker. We also have suitable support material to give you.
We will take time to discuss the variety of coffin options that are available these days. From the very elaborate solid oak caskets, to the very beautiful woven willow coffin from the Somerset levels. From woollen to cardboard coffins, we will happily discuss these options. We do not (and never have) paid the funeral arranger any commission for selling you an expensive coffin option. Some funeral providers will do this. We will however, suggest that you select the first coffin in our range. We have always done this! It is perfectly presentable (and of a higher standard than many other funeral providers offer as the first option) and there is no reason to look further.
We will talk to you about the requirements for transport on the day of the funeral. Whether we commence from your home, that of the deceased, or even if we start from our premises. Your vehicles or ours. All options are open for discussion and variable even on the day of the service in some cases. If you select a horse drawn hearse we will explain the cost implications of this, however if you select to use one of our funeral ambulances, we will explain the cost saving too.
We will attend to all the administrative requirements relating to the type of funeral selected. We will assist the family with appointments at the hospital or registrar if required and if necessary. We will arrange the time and day at the church and churchyard, cemetery or crematorium or any combination thereof, and we ensure your selected Minister or Celebrant is available and booked. We will then confirm these arrangements in writing to all parties. Unless we are committed to a funeral previously, you get the choice of the day and time for the service. Some funeral providers will not give you this choice, please beware. You will have to fit in with them, and by this point in the arrangements it may be difficult to extricate yourselves.
We will take time to discuss the delicate issue of visiting the deceased in the chapel of rest. What the deceased will be wearing, and when you may visit. Also we will discuss what you should expect when you visit. The choices of the coffin being open or closed. Possibly closed first so that you can settle yourself in the chapel. Then return a few minutes later when the coffin has already been opened so that you can now place flowers and letters inside if you wish. A very delicate part of the interview, which will not be rushed.
We will take instructions to reserve space at your reception venue, restrictions permitting of course. We have a wide range of experience with the many reception venues that are available and we can help with suggestions. And just so that you know, we do not accept commission from these venues.
We provide a free-of-charge service with a dedicated usher arriving early at the church or crematorium, to look after your mourners as they arrive, who may be unsure about where to go, which chapel the service will be in or anxious about what they should be doing. The usher is on hand to help and assist your mourners at a distressing time.
They will also ensure everything is set up exactly as you wish, with the music selection checked, printed Order of Service on your seats where appropriate and will be on hand to collect charitable donations in lieu of flowers for your chosen charity, after the service.
The Usher is also able to pre-seat the mourners in the chapel, if this is part of your requirement, to ensure they are comfortable and the arrival of the funeral cortege is calm and as stress-free as possible for the close family at a time of deep distress.
If the funeral is a cremation, we will talk about the many options available at the crematorium, and other venues, for the final placement of the cremated remains. We will make arrangements for the final resting place of the cremated remains at any time without further charge, not an option with some other funeral providers. If there is a charge from a third party, this you will pay, but nothing further to us unless you would like us to join you on the day.
We are available to you for any consultation at any time between first contact and the funeral itself. We will call you to check on your progress with selecting clothing or music. And to be sure you have ordered your flowers and booked your reception. You can drop in at any time to discuss the arrangements (though it might be helpful to call ahead), or just to talk. It really does help.
We include the services of the Funeral Director, a very experienced member of staff, who will co-ordinate the actual event on the day, assisted by at least five further experienced and trained staff. The Funeral Director will almost always be the person who sits with you to make the arrangements for the funeral. This is very unlikely to be the case with many other funeral providers, and the significance of this is hard to over state. You simply cannot get the same level of connection or support from a complete stranger knocking at your door on that day, when compared to meeting a familiar face who has been there with you throughout. And the reverse is also true, it is impossible to provide the highest level of service to you if we have never met, no matter how nicely the service is arranged, we need a connect. After over 40 years in this profession I can say without fear, that this is one of our most significant differences between the service we provide and many other funeral providers.
Our professional fee is £1900.00
Should you be a returning client, no matter how long ago, there is a reduction of £100. Returning clients are highly valued by this company!
Collection of the deceased person.
This page is currently a work in progress, and I will add more to it in the coming days and weeks.