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Google Reviews

Could never thank Karan and the team for all they did for our family and for our dear Hilda. Forever grateful 🧡

Fearn Braidwood
March 5, 2022

At a time when you are so emotionally drained and upset, we were all treated with such kindness, my late husband was treated with respect when they came to transport to the chapel of rest. Tara made myself and my son‘s so welcome and thoroughly explained everything from start to finish, always pausing for any questions or if we needed time to think, we weren’t rushed or pressured into anything and helping us to come to the right decision when it all seemed too difficult. Every detail we made was followed on the day of the funeral and having a hug made all the difference. Thank you x

joanne underdown
January 6, 2023

I would so strongly recommend Family Funeral Services. I recently lost my
husband and Karan was so compassionate and professional. She supported his daughters when the visited him in the
Chapel of Rest and she made me so supported and that I was her priority especially on his funeral day,
Which was also my birthday, giving me a few minutes with him
at the hearse. She has inspired me to maybe look at doing work in a funeral parlour once I'm ready to return to work

Tina6yu . Dixon
March 29, 2022

The Family Funeral Service at Bearsted provided an excellent and very compassionate service. A big thank you to Kim, Karan and all the staff.

Nigel Barham
December 5, 2021

Family Funeral Service bearsted provided an outstanding service for our mother. Michael, Kim and their staff were very helpful in guiding us in the whole process. They helped us from collecting mum from the hospital to her final moments at the crematorium, thank you all so much for all you have done to make the time go smoothly.

kevin terry
May 21, 2019

Grateful thanks to Jo and her team for picking up the pieces and managing to calmly arrange everything in such a calm and dignified way. You were so friendly, helpful and efficient it really set our minds at rest. Your recommendations for the celebrant and florist were superb. From the moment we walked through the door we knew were in safe hands. The whole celebration of our Aunts life was moving and memorable.

Lucilla Dungay
March 30, 2019

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

I cannot recommend Family Funeral Services enough. We first used their services in October 2017 for my Auntie's funeral. Kim and Jo were so kind, supportive and understanding, helping us all through this difficult time. An extremely professional and compassionate service. Recently after the loss of our Mum, we used Family Funeral Services again. Once again we received excellent service. Michael helped us plan the day, and gave us guidance and ideas that we would not have necessarily thought of at such a difficult and sad time. Also, reassuring us, when we double/triple -checked arrangements by phone and emails (often out of Office hours). The Funeral was very special and unique for our lovely Mum. Thank you. Julie Colville

Julie Colville
March 30, 2018

A fully professional service from start to finish. Staff were sympathetic, understanding, discreet and helpful throughout the whole process.

Mark Bennett
January 5, 2022

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi, aka Jeanette Forman
July 26, 2018

Golden Charters Funeral Planner of the Year

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