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Google Reviews

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

I cannot recommend Family Funeral Services enough. We first used their services in October 2017 for my Auntie's funeral. Kim and Jo were so kind, supportive and understanding, helping us all through this difficult time. An extremely professional and compassionate service. Recently after the loss of our Mum, we used Family Funeral Services again. Once again we received excellent service. Michael helped us plan the day, and gave us guidance and ideas that we would not have necessarily thought of at such a difficult and sad time. Also, reassuring us, when we double/triple -checked arrangements by phone and emails (often out of Office hours). The Funeral was very special and unique for our lovely Mum. Thank you. Julie Colville

Julie Colville
March 30, 2018

Karan and all at Family Funerals in Bearsted provided an outstanding service for us.

They took a huge weight off our minds at a very difficult time. Staff were always kind, compassionate and professional.

Nothing was too much trouble. The result was a perfect funeral service for our father.

We really appreciated the care and support they gave our mother too. She has significant mobility problems, and Karan and colleagues went above and beyond to ensure Mum had suitable transport to attend the service, wake and interment.

Karan and co, we can’t thank you enough and have absolutely no hesitation in recommending your service

Catrina Church
August 5, 2021

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi-Jeanette
July 26, 2018

A lovely business, showing real passion at a most difficult time. No ask was too great. Very accommodating with timings and the advice was excellent. The whole process was nicely done. Throughly reccomended.

Sarah Gerry
October 5, 2021

At a time when you are so emotionally drained and upset, we were all treated with such kindness, my late husband was treated with respect when they came to transport to the chapel of rest. Tara made myself and my son‘s so welcome and thoroughly explained everything from start to finish, always pausing for any questions or if we needed time to think, we weren’t rushed or pressured into anything and helping us to come to the right decision when it all seemed too difficult. Every detail we made was followed on the day of the funeral and having a hug made all the difference. Thank you x

joanne underdown
January 6, 2023

The most caring people at such a hard time my mother looked beautiful, and the care and support I had was brilliant. Angela and staff are the best very reakonmended nothing is too much trouble.. Thank you.

Diane Hayman
August 29, 2018

My husband did not want a 'conventional funeral' or any kind of memorial, he simply wanted a funeral director to remove him from his death bed and arrange his unpublicised cremation as convenient. There were to be no flowers, no church service, no 'wake'. The Family Funeral Service complied with all his wishes, even down to not notifying me of any arrangements until they were all completed. Towards the end of his life, he asked me to bury his ashes and these were returned to me as requested. I was given the advice I needed and he was given the simplicity he had asked for. I have since recommended these funeral directors to a friend who asked where she could find a company who would do the same thing for her.

Audrey Wilkinson
October 25, 2019

We experienced an absolutely outstanding level of service from Jo and her team. Sympathetic and exceedingly efficient, Jo lifted a huge weight from our shoulders as she went about making the necessary arrangements and went above and beyond to accommodate our less-than-straightforward requirements for the service. Jo and the rest of the team at the Family Funeral Service provided an immensely kind, considerate, and supportive service throughout this devastating process and we honestly can't recommend them highly enough.

Dawn
June 17, 2019

Highly recommend Bearsted FFS, many thanks to Karan and her team for making the whole process easier at such a difficult time, nothing was too much trouble and guidance and advice given with respect, patience and care.

Anne Rowe
November 5, 2021

Golden Charters Funeral Planner of the Year

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