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Google Reviews

Jo made a difficult time a lot easier with her friendly yet professional manner. Sitting down in the quiet room with a cup of tea to go through all the details. Sorting the transfer from hospital morgue to Headcorn. Getting me sorted with the team of bearers to help carry the coffin into the church. All these things meant so much and were done so well. Recommended without reservation. Thanks again to Jo and her team.

John Tebbit
December 10, 2019

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi-Jeanette
July 26, 2018

I cannot recommend Family Funeral Services enough. We first used their services in October 2017 for my Auntie's funeral. Kim and Jo were so kind, supportive and understanding, helping us all through this difficult time. An extremely professional and compassionate service. Recently after the loss of our Mum, we used Family Funeral Services again. Once again we received excellent service. Michael helped us plan the day, and gave us guidance and ideas that we would not have necessarily thought of at such a difficult and sad time. Also, reassuring us, when we double/triple -checked arrangements by phone and emails (often out of Office hours). The Funeral was very special and unique for our lovely Mum. Thank you. Julie Colville

Julie Colville
March 30, 2018

Wonderful service throughout. Professional, friendly, courteous and the outmost respect shown throughout. Totally trusted them to fulfill all of our wishes and the day could not have been a more fitting tribute to our dear mum. They made her look beautiful. Nothing was too much trouble. Would not hesitate in recommending. Thank you so so much. Tracie Lawrence

tracie lawrence
February 19, 2019

The most caring people at such a hard time my mother looked beautiful, and the care and support I had was brilliant. Angela and staff are the best very reakonmended nothing is too much trouble.. Thank you.

Diane Hayman
August 29, 2018

Tara and the team at Headcorn looked after both my Dad (December '22) and Mum (September '23). She was so supportive on both occasions and our family felt very well looked after throughout. We have no hesitation in recommendingThe Family Funeral Service.

K C
March 2, 2024

We used Family Funeral Service in Headcorn for my dad’s funeral, and I can’t recommend them highly enough. From the very first conversation, they were incredibly professional, supportive, and understanding. Nothing was too much trouble, and they guided us through every step with care and compassion. Communication was excellent – they were always easy to reach and quick to respond to any questions, which made the whole process so much less stressful. They handled everything with such respect and attention to detail, and it really meant a lot to our family. Thank you for helping us give my Dad the send-off he deserved.

Rhia Samson
August 15, 2025

The Family Funeral Service at Bearsted provided an excellent and very compassionate service. A big thank you to Kim, Karan and all the staff.

Nigel Barham
December 5, 2021

I would just like to thank Michael and the team for all of their support in organising my father's funeral. We did not know how to approach it but after the first meeting, most things were agreed and a small list of queries remained. They treated the whole family with the right approach of care and compassion before and during the day and dealt efficiently with our queries and change of minds. Very professional approach to deal with a difficult day and I thoroughly recommend them. Thank you.

Andrew Clifford
October 3, 2019

At a time when you are so emotionally drained and upset, we were all treated with such kindness, my late husband was treated with respect when they came to transport to the chapel of rest. Tara made myself and my son‘s so welcome and thoroughly explained everything from start to finish, always pausing for any questions or if we needed time to think, we weren’t rushed or pressured into anything and helping us to come to the right decision when it all seemed too difficult. Every detail we made was followed on the day of the funeral and having a hug made all the difference. Thank you x

joanne underdown
January 6, 2023

Golden Charters Funeral Planner of the Year

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