usher-ministry

Google Reviews

I would just like to thank Michael and the team for all of their support in organising my father's funeral. We did not know how to approach it but after the first meeting, most things were agreed and a small list of queries remained. They treated the whole family with the right approach of care and compassion before and during the day and dealt efficiently with our queries and change of minds. Very professional approach to deal with a difficult day and I thoroughly recommend them. Thank you.

Andrew Clifford
October 3, 2019

I cannot recommend Family Funeral Services enough. We first used their services in October 2017 for my Auntie's funeral. Kim and Jo were so kind, supportive and understanding, helping us all through this difficult time. An extremely professional and compassionate service. Recently after the loss of our Mum, we used Family Funeral Services again. Once again we received excellent service. Michael helped us plan the day, and gave us guidance and ideas that we would not have necessarily thought of at such a difficult and sad time. Also, reassuring us, when we double/triple -checked arrangements by phone and emails (often out of Office hours). The Funeral was very special and unique for our lovely Mum. Thank you. Julie Colville

Julie Colville
March 30, 2018

I would so strongly recommend Family Funeral Services. I recently lost my
husband and Karan was so compassionate and professional. She supported his daughters when the visited him in the
Chapel of Rest and she made me so supported and that I was her priority especially on his funeral day,
Which was also my birthday, giving me a few minutes with him
at the hearse. She has inspired me to maybe look at doing work in a funeral parlour once I'm ready to return to work

Tina6yu . Dixon
March 29, 2022

Family funeral service provided the cars for our wedding and we couldn't be happier. The drivers were professional and did everything they could to make our day very special

Jake Lambert
December 5, 2021

Karan and all at Family Funerals in Bearsted provided an outstanding service for us.

They took a huge weight off our minds at a very difficult time. Staff were always kind, compassionate and professional.

Nothing was too much trouble. The result was a perfect funeral service for our father.

We really appreciated the care and support they gave our mother too. She has significant mobility problems, and Karan and colleagues went above and beyond to ensure Mum had suitable transport to attend the service, wake and interment.

Karan and co, we can’t thank you enough and have absolutely no hesitation in recommending your service

Catrina Church
August 5, 2021

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi-Jeanette
July 26, 2018

A fully professional service from start to finish. Staff were sympathetic, understanding, discreet and helpful throughout the whole process.

Mark Bennett
January 5, 2022

I would highly recommend FFS. The experience from the initial meeting planning my Dad's funeral, the actual service and interment of Dad's ashes was first class. The staff were all extremely kind, thoughtful and delivered a wonderful service. FFS also looked after my Mum's funeral a few years earlier and again were excellent providing much comfort to my Dad at the time. My Dad was very fond of Michael and the team and would have been touched that he was able to look after the funeral on the day and interment. Thank you to the team once again. Paul and family.

Paul Lipscombe
December 5, 2021

Grateful thanks to Jo and her team for picking up the pieces and managing to calmly arrange everything in such a calm and dignified way. You were so friendly, helpful and efficient it really set our minds at rest. Your recommendations for the celebrant and florist were superb. From the moment we walked through the door we knew were in safe hands. The whole celebration of our Aunts life was moving and memorable.

Lucilla Dungay
March 30, 2019

Very smart and professional staff at my wife's funeral. During the process of making the arrangements the staff were very helpful. Nothing was too much trouble.

A Google User
February 19, 2024

Golden Charters Funeral Planner of the Year

Testimonials

Dear Karan,

Thank you for all your help and kindness at this time.

You really helped to ease the pain through this difficult time.

With best wishes from JC

December 2021

Thanks for everything

To Kim, Michael and everyone at Family Funeral Service,

Thank you for giving my dear husband J the funeral he planned and wanted.

As a family we couldn’t and have asked for more and truly appreciate your kindness. You were never intrusive but always there when needed.

We will always be grateful for your consideration at the most difficult time of our life.

KC & family x

October 2020

Thank you

Dear Michael

Thank you for all you did for T and myself. I’m trying to do normal things but life is very difficult and lonely without him.

JB

October 2020

Thank You

To Rik & all at Family Funeral Service,

Thank you for all of your help with my late husbands funeral. Rik put me at ease every time we spoke. Thank you again.

Kind regards from

RL and both families

August 2020

To Rik

Dear Mike,

I would like to thank you on behalf of our family, myself and especially P, for making P’s Celebration of Life so special. Your guidance and advice came with a blend of compassion, understanding and thoughtfulness that made the whole Celebration so very special to all of us.

With your advice, and support in the Chapel I was able to pay my tribute to P, and for that I will be eternally grateful.

Thank you once again for everything.

We must keep in touch, keep well, stay safe.

Yours sincerely

B

A thank you letter for Michael

Dear Karan

Just to say thank you for all your help and kindness during this very difficult time. We couldn’t have got through it without you.

Once again thank you, we are truly grateful.

R & O W

April 2021

Thank you for all you've done

Dear Rik & Team

Thank you so much for your kindness and professionalism in dealing with us during a very difficult time.

The funeral service was great and thanks to you i was able to say my private ‘goodbye’ in the chapel.

Our family and friends said how well and transparently you were there.

I have recommended you to my friends so please give them a discount!

Many thanks H, on behalf of the family of J.S.

PS: On a personal note it would be good to offer a photo service, might seem odd but this could be a good business opportunity. I would have loved a photo of you walking in front of mums hearse.

February 2021

Dear Rik & Team

To Karan and the Team

Thank you for all that you did for us all.

TD

March 2022

To Karan and the Team

Dear Michael

I would like to thank you for all for your help and thoughtfulness over the past weeks.

Kind regards

S

November 2020

Dear Michael

To Karan and all at Family Funerals,

We just wanted to say a huge thank you for all you have done for us and most importantly PG.

You made a difficult time a lot easier.

from J, K, K and J

September 2022

To Karan and all at Family Funerals

Dear Karan and Staff Thank you so much for organising M’s funeral on Friday at Vinters Park. You were attentive to all details and the end result was that we didn’t have to worry about anything, it was a very caring but professional service given by you all. Thank you, best wishes S, D and our families
September 2022

Dear Karan and Staff

To Karan and all at Family Funerals, We just wanted to say a huge thank you for all you have done for us and most importantly PG. You made a difficult time a lot easier. from J, K, K and J
September 2022

To Karan and all at Family Funerals

Dearest Tara Thank you so very much for being an absolute sweetheart throughout this painful process. Don’t know what we would have done without you. With immense gratitude forever. R, J & Family
September 2022

Dearest Tara

Dear Karan I would like to thank you and your colleagues on behalf of my family and myself for the way in which you organised the funeral of my late husband. The whole process was handled with great sensitivity and respect and I could not have wished for a better experience under the circumstances. Yours sincerely JB
6th September 2022

Dear Karan

To Karan and all the Family Funeral team, Thank you for the great funeral service you gave B, enjoy your chocolates! love from D, P & V

To Karan and all the Family Funeral team

A very big, heartfelt thank you to you, Fearn and all the other FFS staff who helped in so many ways with mum’s funeral arrangements. Your kindness and understanding were amazing, not to mention your patience in dealing with my rather precise requirements for the order of service! Many thanks also to the bearers on the day who carry out their work with such dignity. Ted and Christian deserve a special mention for their kind and considerate attitude on the night that mum died, but also for their helping me to carry in refreshments before the funeral! You all deserve a lot of praise in carrying on Michael’s good work, I’m sure he is proud of you all. With best wishes SC

Dear Karan

Dear Karan The family would like to thank you and your team so much for the way you handled A’s funeral. You took care of every detail – down to the impressive way you made the lorry back up just as we were leaving the church approach! The ushers were seriously respectful and the way you managed the guests – before, during and after the service was calm and assured. We felt very ‘looked after’. Thank you so much, V, S and A

Dear Karan

Dear Karan and the Family Funeral Service, Thank you for your support and care given to our family in this very sad times. We can not say enough how much we appreciate taking care of A for us. Knowing you can sort everything needed for his beautiful funeral service gave us peace. Everything was beautiful and we felt safe to trust such an important day with you. Best regards A, A, A, A
July 2022

Thank you

Dear Karan I am writing to say, once again, thank you for the kindness and consideration shown to me during a very difficult time. Losing my nephew was not only a shock but also it happened so very quickly, I was living in a daze and to know I had you there for me was a real comfort. I have never had to do something like this before alone and having you to guide me made it a lot easier. Thank you, kind regards ST

I am writing to say......

I would just like to thank you and your staff for doing my mothers funeral, Karan Le Quelenec looked after me from beginning to end, such a special person. I worked for you for many years at

Thank you