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Google Reviews

A lovely business, showing real passion at a most difficult time. No ask was too great. Very accommodating with timings and the advice was excellent. The whole process was nicely done. Throughly reccomended.

Sarah Gerry
October 5, 2021

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi, aka
July 26, 2018

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

Tara and the team at Headcorn looked after both my Dad (December '22) and Mum (September '23). She was so supportive on both occasions and our family felt very well looked after throughout. We have no hesitation in recommendingThe Family Funeral Service.

K C
March 2, 2024

My husband did not want a 'conventional funeral' or any kind of memorial, he simply wanted a funeral director to remove him from his death bed and arrange his unpublicised cremation as convenient. There were to be no flowers, no church service, no 'wake'. The Family Funeral Service complied with all his wishes, even down to not notifying me of any arrangements until they were all completed. Towards the end of his life, he asked me to bury his ashes and these were returned to me as requested. I was given the advice I needed and he was given the simplicity he had asked for. I have since recommended these funeral directors to a friend who asked where she could find a company who would do the same thing for her.

Audrey Wilkinson
October 25, 2019

Family funeral service provided the cars for our wedding and we couldn't be happier. The drivers were professional and did everything they could to make our day very special

Jake Lambert
December 5, 2021

Very smart and professional staff at my wife's funeral. During the process of making the arrangements the staff were very helpful. Nothing was too much trouble.

A Google
February 19, 2024

A fully professional service from start to finish. Staff were sympathetic, understanding, discreet and helpful throughout the whole process.

Mark Bennett
January 5, 2022

At a time when you are so emotionally drained and upset, we were all treated with such kindness, my late husband was treated with respect when they came to transport to the chapel of rest. Tara made myself and my son‘s so welcome and thoroughly explained everything from start to finish, always pausing for any questions or if we needed time to think, we weren’t rushed or pressured into anything and helping us to come to the right decision when it all seemed too difficult. Every detail we made was followed on the day of the funeral and having a hug made all the difference. Thank you x

joanne underdown
January 6, 2023

I would highly recommend FFS. The experience from the initial meeting planning my Dad's funeral, the actual service and interment of Dad's ashes was first class. The staff were all extremely kind, thoughtful and delivered a wonderful service. FFS also looked after my Mum's funeral a few years earlier and again were excellent providing much comfort to my Dad at the time. My Dad was very fond of Michael and the team and would have been touched that he was able to look after the funeral on the day and interment. Thank you to the team once again. Paul and family.

Paul Lipscombe
December 5, 2021

Golden Charters Funeral Planner of the Year

Testimonials

Dear Michael

Thank you for all you did for T and myself. I’m trying to do normal things but life is very difficult and lonely without him.

JB

October 2020

Thank You

To Karan and all at Family Funeral Service

Just wanted to thank you for your sensitive and compassionate care of us during a very sad, difficult time for us.

Many thanks, from

S, S & families xx

March 2021

Thank you

To Karan & Jo

Thank you both very very much for your kindness and help. We have appreciated it very much.

Sincerely

T & L-M

April 2021

To Karan & Jo

To Karan and all at Family Funerals,

We just wanted to say a huge thank you for all you have done for us and most importantly PG.

You made a difficult time a lot easier.

from J, K, K and J

September 2022

To Karan and all at Family Funerals

To Kim, Michael and everyone at Family Funeral Services,

Thank you for giving my dear husband J the funeral he planned and wanted.

As a family we couldn’t have asked for more and truly appreciate your kindness.

You were never intrusive but always there when needed.

We will always be grateful for your consideration at the most difficult time of our life.

K & family

October 2020

Kim & MICHAEL

Dear Rik & everyone at the “Family” team.

Just want to say a massive thank you for all your help and support with my dad’s funeral arrangements, and to being at the end of the phone, even out of hours!
Much appreciated.

M.W and family. xx

March 2020

A note for Rik Moore at Family Funeral Service Barming

Dear Karan

We cannot find the words to express our gratitude to you and your staff for the care we received in dealing with M’s funeral.

Your compassion and thoughtful efficiency were second to none. Northing was too much trouble and your patience allowed us to go at our own pace at a time when we were really struggling.

We certainly wouldn’t hesitate to recommend your company in the future and thank you from the bottom of our hearts.

Yours

C, H & H

December 2021

Dear Karan

To Karan & Staff

Many thanks for your help and assistance in arranging and carrying out the funeral for M, it was perfect and all members of staff were so helpful.

Once again many thanks.

A, R & J

September 2021

To Karan & Staff

Dear Karan,

Thank you for all your care, your compassion, your time, your listening ear, your patience, and most of all for your understanding of me as a wife grieving for the most precious man in my life. You went above and beyond for us as a family and most of all you always made sure we could spend as much time with A as possible and that kindness will stay with me forever. A was in the best possible care with yourselves and your professionalism on the day of the funeral was outstanding, to me there are Angels on earth and along with the hospice, you are one of those Angels, thank you will never be enough.

Love RP & the Girls

January 2022

Thank You

Dear Karan and all the Team

Thank you so much to you and the team for all your hard work in making the day run so smoothly.

Love G, J & Family

May 2021

Dear Karan and all the team

Dear Karan and Staff Thank you so much for organising M’s funeral on Friday at Vinters Park. You were attentive to all details and the end result was that we didn’t have to worry about anything, it was a very caring but professional service given by you all. Thank you, best wishes S, D and our families
September 2022

Dear Karan and Staff

To Karan and all at Family Funerals, We just wanted to say a huge thank you for all you have done for us and most importantly PG. You made a difficult time a lot easier. from J, K, K and J
September 2022

To Karan and all at Family Funerals

Dearest Tara Thank you so very much for being an absolute sweetheart throughout this painful process. Don’t know what we would have done without you. With immense gratitude forever. R, J & Family
September 2022

Dearest Tara

Dear Karan I would like to thank you and your colleagues on behalf of my family and myself for the way in which you organised the funeral of my late husband. The whole process was handled with great sensitivity and respect and I could not have wished for a better experience under the circumstances. Yours sincerely JB
6th September 2022

Dear Karan

To Karan and all the Family Funeral team, Thank you for the great funeral service you gave B, enjoy your chocolates! love from D, P & V

To Karan and all the Family Funeral team

A very big, heartfelt thank you to you, Fearn and all the other FFS staff who helped in so many ways with mum’s funeral arrangements. Your kindness and understanding were amazing, not to mention your patience in dealing with my rather precise requirements for the order of service! Many thanks also to the bearers on the day who carry out their work with such dignity. Ted and Christian deserve a special mention for their kind and considerate attitude on the night that mum died, but also for their helping me to carry in refreshments before the funeral! You all deserve a lot of praise in carrying on Michael’s good work, I’m sure he is proud of you all. With best wishes SC

Dear Karan

Dear Karan The family would like to thank you and your team so much for the way you handled A’s funeral. You took care of every detail – down to the impressive way you made the lorry back up just as we were leaving the church approach! The ushers were seriously respectful and the way you managed the guests – before, during and after the service was calm and assured. We felt very ‘looked after’. Thank you so much, V, S and A

Dear Karan

Dear Karan and the Family Funeral Service, Thank you for your support and care given to our family in this very sad times. We can not say enough how much we appreciate taking care of A for us. Knowing you can sort everything needed for his beautiful funeral service gave us peace. Everything was beautiful and we felt safe to trust such an important day with you. Best regards A, A, A, A
July 2022

Thank you

Dear Karan I am writing to say, once again, thank you for the kindness and consideration shown to me during a very difficult time. Losing my nephew was not only a shock but also it happened so very quickly, I was living in a daze and to know I had you there for me was a real comfort. I have never had to do something like this before alone and having you to guide me made it a lot easier. Thank you, kind regards ST

I am writing to say......

To Karan and the Family Funeral Service A little note to say you have done a fantastic job for my late husband’s memorial service in this difficult time. On behalf of our family we wish to thank you for your professional services during our time of loss. We look forward to a lasting friendship. Kind regards HS

A BIG thank you