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Google Reviews

Wonderful service throughout. Professional, friendly, courteous and the outmost respect shown throughout. Totally trusted them to fulfill all of our wishes and the day could not have been a more fitting tribute to our dear mum. They made her look beautiful. Nothing was too much trouble. Would not hesitate in recommending. Thank you so so much. Tracie Lawrence

tracie lawrence
February 19, 2019

The FFS are very professional and well organised, at the same time as kind and caring. Fast feedback and progress to put everything in line for a carrying funeral. A lot of work was put in from them into the order of service layout and modification to meet our needs, without fuss. I would like to thank Sam for her untiring effects. The FFS are definitely top-class at their job

Tom Lowes
October 23, 2024

A lovely business, showing real passion at a most difficult time. No ask was too great. Very accommodating with timings and the advice was excellent. The whole process was nicely done. Throughly reccomended.

Sarah Gerry
October 5, 2021

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi-Jeanette
July 26, 2018

I would so strongly recommend Family Funeral Services. I recently lost my
husband and Karan was so compassionate and professional. She supported his daughters when the visited him in the
Chapel of Rest and she made me so supported and that I was her priority especially on his funeral day,
Which was also my birthday, giving me a few minutes with him
at the hearse. She has inspired me to maybe look at doing work in a funeral parlour once I'm ready to return to work

Tina6yu . Dixon
March 29, 2022

I cannot recommend this company more highly. Tara and her staff at the Headcorn office could not have been any more professional and caring. The advice and support offered was superb and always given with compassion and great sensitivity. It really means the world when you know that you and your loved one is being cared for with such kindness and warmth. I want to personally thank Tara for all the care and thoughtfulness she showed to both me and my family.

Penny Stone
May 9, 2022

Jo made a difficult time a lot easier with her friendly yet professional manner. Sitting down in the quiet room with a cup of tea to go through all the details. Sorting the transfer from hospital morgue to Headcorn. Getting me sorted with the team of bearers to help carry the coffin into the church. All these things meant so much and were done so well. Recommended without reservation. Thanks again to Jo and her team.

John Tebbit
December 10, 2019

At a time when you are so emotionally drained and upset, we were all treated with such kindness, my late husband was treated with respect when they came to transport to the chapel of rest. Tara made myself and my son‘s so welcome and thoroughly explained everything from start to finish, always pausing for any questions or if we needed time to think, we weren’t rushed or pressured into anything and helping us to come to the right decision when it all seemed too difficult. Every detail we made was followed on the day of the funeral and having a hug made all the difference. Thank you x

joanne underdown
January 6, 2023

Family funeral service provided the cars for our wedding and we couldn't be happier. The drivers were professional and did everything they could to make our day very special

Jake Lambert
December 5, 2021

Golden Charters Funeral Planner of the Year

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