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Google Reviews

To Tara & colleagues On behalf of our family, I would like to express our heartfelt thanks for the kindness, compassion and professionalism you showed us during such a difficult time. From our very first meeting, you treated Frances with such dignity and respect, and you guided us through every step with patience, care and understanding. Your calm reassurance and attention to every detail made an incredibly painful time just a little easier to bear. The funeral was a beautiful tribute to Frances. We will always be grateful for the respect you showed to both Frances and our family. Thank you for everything you have done. Your kindness will never be forgotten. With sincere gratitude, Ann

Ann Connell
August 1, 2026

My husband did not want a 'conventional funeral' or any kind of memorial, he simply wanted a funeral director to remove him from his death bed and arrange his unpublicised cremation as convenient. There were to be no flowers, no church service, no 'wake'. The Family Funeral Service complied with all his wishes, even down to not notifying me of any arrangements until they were all completed. Towards the end of his life, he asked me to bury his ashes and these were returned to me as requested. I was given the advice I needed and he was given the simplicity he had asked for. I have since recommended these funeral directors to a friend who asked where she could find a company who would do the same thing for her.

Audrey Wilkinson
October 25, 2019

We used Family Funeral Service in Headcorn for my dad’s funeral, and I can’t recommend them highly enough. From the very first conversation, they were incredibly professional, supportive, and understanding. Nothing was too much trouble, and they guided us through every step with care and compassion. Communication was excellent – they were always easy to reach and quick to respond to any questions, which made the whole process so much less stressful. They handled everything with such respect and attention to detail, and it really meant a lot to our family. Thank you for helping us give my Dad the send-off he deserved.

Rhia Samson
August 15, 2025

Family funeral service provided the cars for our wedding and we couldn't be happier. The drivers were professional and did everything they could to make our day very special

Jake Lambert
December 5, 2021

I cannot recommend Family Funeral Services enough. We first used their services in October 2017 for my Auntie's funeral. Kim and Jo were so kind, supportive and understanding, helping us all through this difficult time. An extremely professional and compassionate service. Recently after the loss of our Mum, we used Family Funeral Services again. Once again we received excellent service. Michael helped us plan the day, and gave us guidance and ideas that we would not have necessarily thought of at such a difficult and sad time. Also, reassuring us, when we double/triple -checked arrangements by phone and emails (often out of Office hours). The Funeral was very special and unique for our lovely Mum. Thank you. Julie Colville

Julie Colville
March 30, 2018

I cannot recommend this company more highly. Tara and her staff at the Headcorn office could not have been any more professional and caring. The advice and support offered was superb and always given with compassion and great sensitivity. It really means the world when you know that you and your loved one is being cared for with such kindness and warmth. I want to personally thank Tara for all the care and thoughtfulness she showed to both me and my family.

Penny Stone
May 9, 2022

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi, aka Jeanette Forman
July 26, 2018

Very smart and professional staff at my wife's funeral. During the process of making the arrangements the staff were very helpful. Nothing was too much trouble.

A Google User
February 19, 2024

I would highly recommend FFS. The experience from the initial meeting planning my Dad's funeral, the actual service and interment of Dad's ashes was first class. The staff were all extremely kind, thoughtful and delivered a wonderful service. FFS also looked after my Mum's funeral a few years earlier and again were excellent providing much comfort to my Dad at the time. My Dad was very fond of Michael and the team and would have been touched that he was able to look after the funeral on the day and interment. Thank you to the team once again. Paul and family.

Paul Lipscombe
December 5, 2021

I think the hanging baskets look really lovely.

Lea Moran
September 7, 2020

Golden Charters Funeral Planner of the Year

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