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Gift Aid declaration The Blackthorn Trust

Gift Aid declaration The Blackthorn Trust

Google Reviews

We experienced an absolutely outstanding level of service from Jo and her team. Sympathetic and exceedingly efficient, Jo lifted a huge weight from our shoulders as she went about making the necessary arrangements and went above and beyond to accommodate our less-than-straightforward requirements for the service. Jo and the rest of the team at the Family Funeral Service provided an immensely kind, considerate, and supportive service throughout this devastating process and we honestly can't recommend them highly enough.

Dawn
June 17, 2019

My husband did not want a 'conventional funeral' or any kind of memorial, he simply wanted a funeral director to remove him from his death bed and arrange his unpublicised cremation as convenient. There were to be no flowers, no church service, no 'wake'. The Family Funeral Service complied with all his wishes, even down to not notifying me of any arrangements until they were all completed. Towards the end of his life, he asked me to bury his ashes and these were returned to me as requested. I was given the advice I needed and he was given the simplicity he had asked for. I have since recommended these funeral directors to a friend who asked where she could find a company who would do the same thing for her.

Audrey Wilkinson
October 25, 2019

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

Family Funeral Service bearsted provided an outstanding service for our mother. Michael, Kim and their staff were very helpful in guiding us in the whole process. They helped us from collecting mum from the hospital to her final moments at the crematorium, thank you all so much for all you have done to make the time go smoothly.

kevin terry
May 21, 2019

I think the hanging baskets look really lovely.

Lea Moran
September 7, 2020

I would so strongly recommend Family Funeral Services. I recently lost my
husband and Karan was so compassionate and professional. She supported his daughters when the visited him in the
Chapel of Rest and she made me so supported and that I was her priority especially on his funeral day,
Which was also my birthday, giving me a few minutes with him
at the hearse. She has inspired me to maybe look at doing work in a funeral parlour once I'm ready to return to work

Tina6yu . Dixon
March 29, 2022

Grateful thanks to Jo and her team for picking up the pieces and managing to calmly arrange everything in such a calm and dignified way. You were so friendly, helpful and efficient it really set our minds at rest. Your recommendations for the celebrant and florist were superb. From the moment we walked through the door we knew were in safe hands. The whole celebration of our Aunts life was moving and memorable.

Lucilla Dungay
March 30, 2019

Jo made a difficult time a lot easier with her friendly yet professional manner. Sitting down in the quiet room with a cup of tea to go through all the details. Sorting the transfer from hospital morgue to Headcorn. Getting me sorted with the team of bearers to help carry the coffin into the church. All these things meant so much and were done so well. Recommended without reservation. Thanks again to Jo and her team.

John Tebbit
December 10, 2019

I cannot recommend Family Funeral Services enough. We first used their services in October 2017 for my Auntie's funeral. Kim and Jo were so kind, supportive and understanding, helping us all through this difficult time. An extremely professional and compassionate service. Recently after the loss of our Mum, we used Family Funeral Services again. Once again we received excellent service. Michael helped us plan the day, and gave us guidance and ideas that we would not have necessarily thought of at such a difficult and sad time. Also, reassuring us, when we double/triple -checked arrangements by phone and emails (often out of Office hours). The Funeral was very special and unique for our lovely Mum. Thank you. Julie Colville

Julie Colville
March 30, 2018

Highly recommend Bearsted FFS, many thanks to Karan and her team for making the whole process easier at such a difficult time, nothing was too much trouble and guidance and advice given with respect, patience and care.

Anne Rowe
November 5, 2021

Golden Charters Funeral Planner of the Year

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