Gift Aid declaration The Pilgrims Hospice (Ashford)

Google Reviews

Very smart and professional staff at my wife's funeral. During the process of making the arrangements the staff were very helpful. Nothing was too much trouble.

A Google User
February 19, 2024

I would just like to thank Michael and the team for all of their support in organising my father's funeral. We did not know how to approach it but after the first meeting, most things were agreed and a small list of queries remained. They treated the whole family with the right approach of care and compassion before and during the day and dealt efficiently with our queries and change of minds. Very professional approach to deal with a difficult day and I thoroughly recommend them. Thank you.

Andrew Clifford
October 3, 2019

My husband did not want a 'conventional funeral' or any kind of memorial, he simply wanted a funeral director to remove him from his death bed and arrange his unpublicised cremation as convenient. There were to be no flowers, no church service, no 'wake'. The Family Funeral Service complied with all his wishes, even down to not notifying me of any arrangements until they were all completed. Towards the end of his life, he asked me to bury his ashes and these were returned to me as requested. I was given the advice I needed and he was given the simplicity he had asked for. I have since recommended these funeral directors to a friend who asked where she could find a company who would do the same thing for her.

Audrey Wilkinson
October 25, 2019

The most caring people at such a hard time my mother looked beautiful, and the care and support I had was brilliant. Angela and staff are the best very reakonmended nothing is too much trouble.. Thank you.

Diane Hayman
August 29, 2018

A lovely business, showing real passion at a most difficult time. No ask was too great. Very accommodating with timings and the advice was excellent. The whole process was nicely done. Throughly reccomended.

Sarah Gerry
October 5, 2021

I would so strongly recommend Family Funeral Services. I recently lost my
husband and Karan was so compassionate and professional. She supported his daughters when the visited him in the
Chapel of Rest and she made me so supported and that I was her priority especially on his funeral day,
Which was also my birthday, giving me a few minutes with him
at the hearse. She has inspired me to maybe look at doing work in a funeral parlour once I'm ready to return to work

Tina6yu . Dixon
March 29, 2022

Nothing was too much trouble. Very organised and informative. Special thanks to Jo who guided me through everything. Thank you all so much for your kindness and quiet efficiency at this very sad time for myself and my family. Would highly recommend family funerals.

Suzanne Bailey
February 26, 2020

Family funeral service provided the cars for our wedding and we couldn't be happier. The drivers were professional and did everything they could to make our day very special

Jake Lambert
December 5, 2021

Karan and all at Family Funerals in Bearsted provided an outstanding service for us.

They took a huge weight off our minds at a very difficult time. Staff were always kind, compassionate and professional.

Nothing was too much trouble. The result was a perfect funeral service for our father.

We really appreciated the care and support they gave our mother too. She has significant mobility problems, and Karan and colleagues went above and beyond to ensure Mum had suitable transport to attend the service, wake and interment.

Karan and co, we can’t thank you enough and have absolutely no hesitation in recommending your service

Catrina Church
August 5, 2021

Could never thank Karan and the team for all they did for our family and for our dear Hilda. Forever grateful 🧡

Fearn Braidwood
March 5, 2022

Golden Charters Funeral Planner of the Year

Testimonials

To Kim, Michael and everyone at Family Funeral Service,

Thank you for giving my dear husband J the funeral he planned and wanted.

As a family we couldn’t and have asked for more and truly appreciate your kindness. You were never intrusive but always there when needed.

We will always be grateful for your consideration at the most difficult time of our life.

KC & family x

October 2020

Thank you

Dear Karan

It’s a pleasure to send a ‘Thank You’ especially for you because you were so kind and very thoughtful, too.

Thank you all for your care and attention regarding mums funeral planning and on the actual day.

FA & family

February 2022

It's a pleasure to ....

Dear Kim,

Thank you so much for arranging Mr B’s funeral for us.
Everything went very well, and we were all very pleased.

Thank you once again.
Mrs B.

March 2020

A little note for Kim at our Bearsted branch.

Michael, Kim & Karan

Thank you all so much for your kindness and support with T’s funeral.

Also for recommending the Celebrant, she was amazing.

With my best wishes to you all.

P x

Michael, Kim & Karan

Karan and all the team at Family Funeral Service

thank you for all the kindness and support you showed us as a family, you were all so compassionate and lovely. You demonstrated such professionalism and care and we are truly grateful to you all.

We know our friends and family were touched by the heartfelt service delivered by Kathryn and yourselves.

Thank you so much

D, S, T & I and family

September 2021

Karan

To Karan and the Team,

Thank you so much for all your help in arranging D’s funeral. The day was overwhelming with the number of people who attended and we really appreciated how you ‘herded’ as many people as possible in the chapel with the overflow outside.

You really made a very sad day run smoothly.

Thank you once again.

L, D & L x

To Karan and the Team

To Jo & all at Family Funeral Service,

My family and I would like to thank you for your support and professionalism leading up to and the day of my mum, BC’s funeral.

Best wishes

JP

Thank you to Jo at Headcorn

To Karan & Jo

Thank you for everything and for a lovely send off for my mum ‘M’.

Best wishes from the Z Family

February 2021

Thank you for everything..

To Rik,

Thanks for all your help and guidance through what was a difficult time for the family. It was a beautiful service and very much appreciated.

Many thanks

The D Family

Thank you to Rik

To Jo and the Team at Family Funeral Service

We as a family thank you so very much for the wonderful way you have helped put our dear Nanny D to rest.

Everything was dealt with so calmly and simply beautiful. We thank you with all our hearts and I truly know that my little mum would approve.

Thanks again for your kindness.

Love from T and all the family xxx

November 2020

To Jo and the Team at Family Funeral Service

Dear Karan and Staff Thank you so much for organising M’s funeral on Friday at Vinters Park. You were attentive to all details and the end result was that we didn’t have to worry about anything, it was a very caring but professional service given by you all. Thank you, best wishes S, D and our families
September 2022

Dear Karan and Staff

To Karan and all at Family Funerals, We just wanted to say a huge thank you for all you have done for us and most importantly PG. You made a difficult time a lot easier. from J, K, K and J
September 2022

To Karan and all at Family Funerals

Dearest Tara Thank you so very much for being an absolute sweetheart throughout this painful process. Don’t know what we would have done without you. With immense gratitude forever. R, J & Family
September 2022

Dearest Tara

Dear Karan I would like to thank you and your colleagues on behalf of my family and myself for the way in which you organised the funeral of my late husband. The whole process was handled with great sensitivity and respect and I could not have wished for a better experience under the circumstances. Yours sincerely JB
6th September 2022

Dear Karan

To Karan and all the Family Funeral team, Thank you for the great funeral service you gave B, enjoy your chocolates! love from D, P & V

To Karan and all the Family Funeral team

A very big, heartfelt thank you to you, Fearn and all the other FFS staff who helped in so many ways with mum’s funeral arrangements. Your kindness and understanding were amazing, not to mention your patience in dealing with my rather precise requirements for the order of service! Many thanks also to the bearers on the day who carry out their work with such dignity. Ted and Christian deserve a special mention for their kind and considerate attitude on the night that mum died, but also for their helping me to carry in refreshments before the funeral! You all deserve a lot of praise in carrying on Michael’s good work, I’m sure he is proud of you all. With best wishes SC

Dear Karan

Dear Karan The family would like to thank you and your team so much for the way you handled A’s funeral. You took care of every detail – down to the impressive way you made the lorry back up just as we were leaving the church approach! The ushers were seriously respectful and the way you managed the guests – before, during and after the service was calm and assured. We felt very ‘looked after’. Thank you so much, V, S and A

Dear Karan

Dear Karan and the Family Funeral Service, Thank you for your support and care given to our family in this very sad times. We can not say enough how much we appreciate taking care of A for us. Knowing you can sort everything needed for his beautiful funeral service gave us peace. Everything was beautiful and we felt safe to trust such an important day with you. Best regards A, A, A, A
July 2022

Thank you

Dear Karan I am writing to say, once again, thank you for the kindness and consideration shown to me during a very difficult time. Losing my nephew was not only a shock but also it happened so very quickly, I was living in a daze and to know I had you there for me was a real comfort. I have never had to do something like this before alone and having you to guide me made it a lot easier. Thank you, kind regards ST

I am writing to say......

I would just like to thank you and your staff for doing my mothers funeral, Karan Le Quelenec looked after me from beginning to end, such a special person. I worked for you for many years at

Thank you