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Google Reviews

A fully professional service from start to finish. Staff were sympathetic, understanding, discreet and helpful throughout the whole process.

Mark Bennett
January 5, 2022

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi, aka Jeanette Forman
July 26, 2018

I cannot recommend this company more highly. Tara and her staff at the Headcorn office could not have been any more professional and caring. The advice and support offered was superb and always given with compassion and great sensitivity. It really means the world when you know that you and your loved one is being cared for with such kindness and warmth. I want to personally thank Tara for all the care and thoughtfulness she showed to both me and my family.

Penny Stone
May 9, 2022

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

Grateful thanks to Jo and her team for picking up the pieces and managing to calmly arrange everything in such a calm and dignified way. You were so friendly, helpful and efficient it really set our minds at rest. Your recommendations for the celebrant and florist were superb. From the moment we walked through the door we knew were in safe hands. The whole celebration of our Aunts life was moving and memorable.

Lucilla Dungay
March 30, 2019

Very smart and professional staff at my wife's funeral. During the process of making the arrangements the staff were very helpful. Nothing was too much trouble.

A Google User
February 19, 2024

The Family Funeral Service at Bearsted provided an excellent and very compassionate service. A big thank you to Kim, Karan and all the staff.

Nigel Barham
December 5, 2021

I think the hanging baskets look really lovely.

Lea Moran
September 7, 2020

Nothing was too much trouble. Very organised and informative. Special thanks to Jo who guided me through everything. Thank you all so much for your kindness and quiet efficiency at this very sad time for myself and my family. Would highly recommend family funerals.

Suzanne Bailey
February 26, 2020

Jo made a difficult time a lot easier with her friendly yet professional manner. Sitting down in the quiet room with a cup of tea to go through all the details. Sorting the transfer from hospital morgue to Headcorn. Getting me sorted with the team of bearers to help carry the coffin into the church. All these things meant so much and were done so well. Recommended without reservation. Thanks again to Jo and her team.

John Tebbit
December 10, 2019

Golden Charters Funeral Planner of the Year

Testimonials

Dear Karan,

Thank you for all your help and kindness at this time.

You really helped to ease the pain through this difficult time.

With best wishes from JC

December 2021

Thanks for everything

To Kim, Michael and everyone at Family Funeral Service,

Thank you for giving my dear husband J the funeral he planned and wanted.

As a family we couldn’t and have asked for more and truly appreciate your kindness. You were never intrusive but always there when needed.

We will always be grateful for your consideration at the most difficult time of our life.

KC & family x

October 2020

Thank you

Dear Michael

Thank you for all you did for T and myself. I’m trying to do normal things but life is very difficult and lonely without him.

JB

October 2020

Thank You

To Rik & all at Family Funeral Service,

Thank you for all of your help with my late husbands funeral. Rik put me at ease every time we spoke. Thank you again.

Kind regards from

RL and both families

August 2020

To Rik

Dear Mike,

I would like to thank you on behalf of our family, myself and especially P, for making P’s Celebration of Life so special. Your guidance and advice came with a blend of compassion, understanding and thoughtfulness that made the whole Celebration so very special to all of us.

With your advice, and support in the Chapel I was able to pay my tribute to P, and for that I will be eternally grateful.

Thank you once again for everything.

We must keep in touch, keep well, stay safe.

Yours sincerely

B

A thank you letter for Michael

Dear Karan

Just to say thank you for all your help and kindness during this very difficult time. We couldn’t have got through it without you.

Once again thank you, we are truly grateful.

R & O W

April 2021

Thank you for all you've done

Dear Rik & Team

Thank you so much for your kindness and professionalism in dealing with us during a very difficult time.

The funeral service was great and thanks to you i was able to say my private ‘goodbye’ in the chapel.

Our family and friends said how well and transparently you were there.

I have recommended you to my friends so please give them a discount!

Many thanks H, on behalf of the family of J.S.

PS: On a personal note it would be good to offer a photo service, might seem odd but this could be a good business opportunity. I would have loved a photo of you walking in front of mums hearse.

February 2021

Dear Rik & Team

To Karan and the Team

Thank you for all that you did for us all.

TD

March 2022

To Karan and the Team

Dear Michael

I would like to thank you for all for your help and thoughtfulness over the past weeks.

Kind regards

S

November 2020

Dear Michael

To Karan and all at Family Funerals,

We just wanted to say a huge thank you for all you have done for us and most importantly PG.

You made a difficult time a lot easier.

from J, K, K and J

September 2022

To Karan and all at Family Funerals

Dear Karan and Staff Thank you so much for organising M’s funeral on Friday at Vinters Park. You were attentive to all details and the end result was that we didn’t have to worry about anything, it was a very caring but professional service given by you all. Thank you, best wishes S, D and our families
September 2022

Dear Karan and Staff

To Karan and all at Family Funerals, We just wanted to say a huge thank you for all you have done for us and most importantly PG. You made a difficult time a lot easier. from J, K, K and J
September 2022

To Karan and all at Family Funerals

Dearest Tara Thank you so very much for being an absolute sweetheart throughout this painful process. Don’t know what we would have done without you. With immense gratitude forever. R, J & Family
September 2022

Dearest Tara

Dear Karan I would like to thank you and your colleagues on behalf of my family and myself for the way in which you organised the funeral of my late husband. The whole process was handled with great sensitivity and respect and I could not have wished for a better experience under the circumstances. Yours sincerely JB
6th September 2022

Dear Karan

To Karan and all the Family Funeral team, Thank you for the great funeral service you gave B, enjoy your chocolates! love from D, P & V

To Karan and all the Family Funeral team

A very big, heartfelt thank you to you, Fearn and all the other FFS staff who helped in so many ways with mum’s funeral arrangements. Your kindness and understanding were amazing, not to mention your patience in dealing with my rather precise requirements for the order of service! Many thanks also to the bearers on the day who carry out their work with such dignity. Ted and Christian deserve a special mention for their kind and considerate attitude on the night that mum died, but also for their helping me to carry in refreshments before the funeral! You all deserve a lot of praise in carrying on Michael’s good work, I’m sure he is proud of you all. With best wishes SC

Dear Karan

Dear Karan The family would like to thank you and your team so much for the way you handled A’s funeral. You took care of every detail – down to the impressive way you made the lorry back up just as we were leaving the church approach! The ushers were seriously respectful and the way you managed the guests – before, during and after the service was calm and assured. We felt very ‘looked after’. Thank you so much, V, S and A

Dear Karan

Dear Karan and the Family Funeral Service, Thank you for your support and care given to our family in this very sad times. We can not say enough how much we appreciate taking care of A for us. Knowing you can sort everything needed for his beautiful funeral service gave us peace. Everything was beautiful and we felt safe to trust such an important day with you. Best regards A, A, A, A
July 2022

Thank you

Dear Karan I am writing to say, once again, thank you for the kindness and consideration shown to me during a very difficult time. Losing my nephew was not only a shock but also it happened so very quickly, I was living in a daze and to know I had you there for me was a real comfort. I have never had to do something like this before alone and having you to guide me made it a lot easier. Thank you, kind regards ST

I am writing to say......

I would just like to thank you and your staff for doing my mothers funeral, Karan Le Quelenec looked after me from beginning to end, such a special person. I worked for you for many years at

Thank you