Medway Crematorium Seating from left corner

Google Reviews

Highly recommend this company. The staff are so professional but more than that..... they are compassionate and definitely go way beyond just doing ‘a job’. Kim has been truly fantastic and so kind. They always went above and beyond - their support and understanding is amazing. A mere thank you is really not enough.

lara rundle
June 24, 2018

Very smart and professional staff at my wife's funeral. During the process of making the arrangements the staff were very helpful. Nothing was too much trouble.

A Google User
February 19, 2024

Family funeral service provided the cars for our wedding and we couldn't be happier. The drivers were professional and did everything they could to make our day very special

Jake Lambert
December 5, 2021

I would just like to thank Michael and the team for all of their support in organising my father's funeral. We did not know how to approach it but after the first meeting, most things were agreed and a small list of queries remained. They treated the whole family with the right approach of care and compassion before and during the day and dealt efficiently with our queries and change of minds. Very professional approach to deal with a difficult day and I thoroughly recommend them. Thank you.

Andrew Clifford
October 3, 2019

At a time when you are so emotionally drained and upset, we were all treated with such kindness, my late husband was treated with respect when they came to transport to the chapel of rest. Tara made myself and my son‘s so welcome and thoroughly explained everything from start to finish, always pausing for any questions or if we needed time to think, we weren’t rushed or pressured into anything and helping us to come to the right decision when it all seemed too difficult. Every detail we made was followed on the day of the funeral and having a hug made all the difference. Thank you x

joanne underdown
January 6, 2023

I think the hanging baskets look really lovely.

Lea Moran
September 7, 2020

I would highly recommend FFS. The experience from the initial meeting planning my Dad's funeral, the actual service and interment of Dad's ashes was first class. The staff were all extremely kind, thoughtful and delivered a wonderful service. FFS also looked after my Mum's funeral a few years earlier and again were excellent providing much comfort to my Dad at the time. My Dad was very fond of Michael and the team and would have been touched that he was able to look after the funeral on the day and interment. Thank you to the team once again. Paul and family.

Paul Lipscombe
December 5, 2021

Wonderful service throughout. Professional, friendly, courteous and the outmost respect shown throughout. Totally trusted them to fulfill all of our wishes and the day could not have been a more fitting tribute to our dear mum. They made her look beautiful. Nothing was too much trouble. Would not hesitate in recommending. Thank you so so much. Tracie Lawrence

tracie lawrence
February 19, 2019

We experienced an absolutely outstanding level of service from Jo and her team. Sympathetic and exceedingly efficient, Jo lifted a huge weight from our shoulders as she went about making the necessary arrangements and went above and beyond to accommodate our less-than-straightforward requirements for the service. Jo and the rest of the team at the Family Funeral Service provided an immensely kind, considerate, and supportive service throughout this devastating process and we honestly can't recommend them highly enough.

Dawn
June 17, 2019

I wish to thank Michael Lawrence, Managing Director of Family Funeral Service, & all the members of his Team at their new Headcorn Branch, for enabling my brother's Funeral Service at Charing Crematorium last week to be so memorable, moving & sublime At every stage, the friendly staff were kind, courteous, sensitive & efficient, happily accommodating all our special requests & bringing the lovely Ceremony to a smooth & gentle conclusion on the day. This was no mean feat, given that they had only eight full days to complete all the arrangements. Without exception, each person was magnificent in achieving their own part in the procedure, making our family's bereavement that much easier to cope with. We could not have asked for better care or attention to detail & we will be forever grateful to the Family Funeral Service, especially to the members of the Headcorn office, for leaving us with such good memories.

Vijayanandi-Jeanette
July 26, 2018

Golden Charters Funeral Planner of the Year

Testimonials

To Michael and all the staff

Thank you for all that you are doing for the community of Maidstone.
Keeping you all in our prayers.

Keep well, and keep safe, God bless you and your families.

From Reverend Joyce, Reverend Joy, and all the worshiping community of St Martin’s Maidstone.

Received at our Bearsted branch

Dear Michael

Thank you for all you did for T and myself. I’m trying to do normal things but life is very difficult and lonely without him.

JB

October 2020

Thank You

A very big, heartfelt thank you to you, Fearn and all the other FFS staff who helped in so many ways with mum’s funeral arrangements.

Your kindness and understanding were amazing, not to mention your patience in dealing with my rather precise requirements for the order of service!

Many thanks also to the bearers on the day who carry out their work with such dignity. Ted and Christian deserve a special mention for their kind and considerate attitude on the night that mum died, but also for their helping me to carry in refreshments before the funeral!

You all deserve a lot of praise in carrying on Michael’s good work, I’m sure he is proud of you all.

With best wishes

SC

Dear Karan

Dear Karan

I would like to thank you and your colleagues on behalf of my family and myself for the way in which you organised the funeral of my late husband. The whole process was handled with great sensitivity and respect and I could not have wished for a better experience under the circumstances.

Yours sincerely

JB

6th September 2022

Dear Karan

To all the staff who looked after A whilst he was in your care,

THANK YOU will never be enough, your care and compassion went above and beyond, we as a family were truly humbled.

Thank you

RP and family

January 2022

To All the staff

Karan,

Just a short note, to say how grateful we were as a family to have you arrange mum’s funeral. It was a very difficult time but you were sympathetic and efficient throughout.

Many thanks

G, M & D

October 2020

Thank you Karan

To Karan & Jo

Thank you for everything and for a lovely send off for my mum ‘M’.

Best wishes from the Z Family

February 2021

Thank you for everything..

Dear Rik & Team

Thank you so much for your kindness and professionalism in dealing with us during a very difficult time.

The funeral service was great and thanks to you i was able to say my private ‘goodbye’ in the chapel.

Our family and friends said how well and transparently you were there.

I have recommended you to my friends so please give them a discount!

Many thanks H, on behalf of the family of J.S.

PS: On a personal note it would be good to offer a photo service, might seem odd but this could be a good business opportunity. I would have loved a photo of you walking in front of mums hearse.

February 2021

Dear Rik & Team

Dear Karan & Michael,

Just wanted to say thank you so much for your kindness and help during this sad time, B will be sadly missed, but you made a difficult time much easier by leading us through the things we needed to think about, so we thank you for that!

Warmest wishes, D & family

October 2020

Just wanted to say...

To Karan and all at Family Funeral Service

Just wanted to thank you for your sensitive and compassionate care of us during a very sad, difficult time for us.

Many thanks, from

S, S & families xx

March 2021

Thank you

Dear Karan and Staff Thank you so much for organising M’s funeral on Friday at Vinters Park. You were attentive to all details and the end result was that we didn’t have to worry about anything, it was a very caring but professional service given by you all. Thank you, best wishes S, D and our families
September 2022

Dear Karan and Staff

To Karan and all at Family Funerals, We just wanted to say a huge thank you for all you have done for us and most importantly PG. You made a difficult time a lot easier. from J, K, K and J
September 2022

To Karan and all at Family Funerals

Dearest Tara Thank you so very much for being an absolute sweetheart throughout this painful process. Don’t know what we would have done without you. With immense gratitude forever. R, J & Family
September 2022

Dearest Tara

Dear Karan I would like to thank you and your colleagues on behalf of my family and myself for the way in which you organised the funeral of my late husband. The whole process was handled with great sensitivity and respect and I could not have wished for a better experience under the circumstances. Yours sincerely JB
6th September 2022

Dear Karan

To Karan and all the Family Funeral team, Thank you for the great funeral service you gave B, enjoy your chocolates! love from D, P & V

To Karan and all the Family Funeral team

A very big, heartfelt thank you to you, Fearn and all the other FFS staff who helped in so many ways with mum’s funeral arrangements. Your kindness and understanding were amazing, not to mention your patience in dealing with my rather precise requirements for the order of service! Many thanks also to the bearers on the day who carry out their work with such dignity. Ted and Christian deserve a special mention for their kind and considerate attitude on the night that mum died, but also for their helping me to carry in refreshments before the funeral! You all deserve a lot of praise in carrying on Michael’s good work, I’m sure he is proud of you all. With best wishes SC

Dear Karan

Dear Karan The family would like to thank you and your team so much for the way you handled A’s funeral. You took care of every detail – down to the impressive way you made the lorry back up just as we were leaving the church approach! The ushers were seriously respectful and the way you managed the guests – before, during and after the service was calm and assured. We felt very ‘looked after’. Thank you so much, V, S and A

Dear Karan

Dear Karan and the Family Funeral Service, Thank you for your support and care given to our family in this very sad times. We can not say enough how much we appreciate taking care of A for us. Knowing you can sort everything needed for his beautiful funeral service gave us peace. Everything was beautiful and we felt safe to trust such an important day with you. Best regards A, A, A, A
July 2022

Thank you

Dear Karan I am writing to say, once again, thank you for the kindness and consideration shown to me during a very difficult time. Losing my nephew was not only a shock but also it happened so very quickly, I was living in a daze and to know I had you there for me was a real comfort. I have never had to do something like this before alone and having you to guide me made it a lot easier. Thank you, kind regards ST

I am writing to say......

To Karan and the Family Funeral Service A little note to say you have done a fantastic job for my late husband’s memorial service in this difficult time. On behalf of our family we wish to thank you for your professional services during our time of loss. We look forward to a lasting friendship. Kind regards HS

A BIG thank you